The Dona guide
Dona is a live shopping app built for Uzbekistan. This section collects guides for buyers and sellers.
For Buyers
A buyer's guide to shopping on Dona — watch a live stream, tap the pinned product to add it to your cart, and pay securely inside the app.
Seller's Guide
Open a free shop on Dona and start selling live. A practical guide to signing up, going live, managing orders, and getting paid out.
Payment methods
Payment methods on Dona — Click, Payme, Humo, Uzcard and cash on delivery. How each one works, how in-app payments stay secure, and how refunds work.
Delivery and order tracking
What happens after you place an order in Dona, how delivery works across Uzbekistan, and how to track your order status in real time inside the app.
Trust and safety
Buyer protection on Dona, encrypted payments, how returns and refunds work, reporting a seller or product, and practical tips for keeping your account secure.